I recently attended the launch of a
social entrepreneurship initiative “ “, for of and by women of
Fatorda. The brand was aptly chosen HOME WORK. One can easily write
it of as a political initiative but that would be missing the wood
for the proverbial trees.
Lets get the political issues out of
the way so we can focus on the business of doing business. The launch
was at the hands of the Governor of Goa, not someone who will come
for every product launch, but given the fact that it was a community
initiative and effects the lives of so many under privileged women,
it is normal. The concept was thought of by the wife of a politician,
and concerned only the local MLA's constituency. Once, we get into
the business part it will be clear that there was depth and thought
was applied in this project, also it was not a spur of the moment
decision, it had evolved.
For any entrepreneur, the starting
point is an idea which generates income. The idea here is to organise
normally stay at home women to do some activity which will generate
income, this inturn will help raise the standard of the women's
family. What struck me instantly at the launch was the brand name
HOME WORK. This was a huge change from the previous display at
exhibitions of the group I had seen. Then I used to think, without a
brand how will they be recognised?
This is a point lots of entrepreneur
miss, branding. We know of 100's of people who make cakes, chocolates
and food at home, how many brand it.? If it is not branded how will
any one recognise it, how will any one recommend it, how will you
know in Mapusa, that this is the same sweet brought in Margoa which
tasted nice? Branding. Branding Branding.
The down side of branding is a customer
knows what to avoid. How will you ensure that the customer has a
positive experience when he tries the product most of the time.
Product testing. And this launch showed that prior to the launch a
lot of effort had gone into product testing. The unbranded displays
at exhibitions would have also helped fine tune the product mix, but
more important was the inclusion of the experts testimony when
referring to the “SOAP” that was one of the products launched.
Not every product can get away being tested by the customer “a la
Tata”. This process will be on going simply because customers taste
choices are on going.
The tag line which speaks for the brand
was there and put so well, “MADE FROM THE HEART. MADE AT HOME”.
In these days where everyone is looking for an elevator pitch, this
could not be better.
To sell any product one needs to decide
a “price” point and again they impressed. The usual thinking is
if a product is made by struggling women then it has to be cheap. It
was neither cheap nor expensive, it was priced right. Someone had
done homework for sure, pun intended. Importantly the price point was
chosen at the start, there is no way a product launched at the bottom
can move up later or vice versa, if it is attempted it will fail.
Remember the CIELO car, they dropped the price drastically and what
happened, the car faded into oblivion.
Finally, they expressed their goal, it
was not just a constituency, this model can be quickly deployed
across Goa, India or the planet by people. UNNATI for people and
planet. They have their work cut out to reach their stated goal. They
know where they are headed and they are on the way. A lijjat papad or
Fab india in the making?
One down side or an area where they can
consider a rework is the website. A google search for UNNATI showed 2
lacs results, not the best way to start searching for this specific
site and its people ideas and products. The actual website is a more
complex “unnatipeopleplanet.com”. This can be worked on, even a
search on “homework” will lead you nowhere. In these days where
life is online, a company especially a startup misses a lot when they
get lost in cyberspace.
While wishing the ladies behind Unnati
the very best, after all well begun is half done. The launch was was
a learning experience for startups. It is a great idea and surely it
will teach us more in the future.
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